Last updated: 31 Jan 2026

Website: Melano International

Provider: Melano International Pty. Ltd. (Adelaide, South Australia) (“we”, “us”, “our”)

These Terms apply to (1) your use of this website and (2) registrations, tickets, and participation in our online and in-person events (including any event pages, checkout pages, and participant agreements we publish or provide).

 

1. Who you’re contracting with (Australia + United States)

We operate in Australia and the United States. The legal entity you are contracting with will be identified at checkout and/or on your invoice/receipt (including currency and tax details).

If an event is hosted, invoiced, and priced in AUD, it will generally be contracted through our Australian operations. If an event is hosted, invoiced, and priced in USD, it may be contracted through a US-based entity or partner, which will be stated at checkout/invoice.

2. Acceptance of these Terms

By accessing this website or booking/attending an event, you agree to these Terms. If you don’t agree, do not use the website and do not book.

3. Changes

We may update these Terms from time to time. The version displayed on the website at the time you use it / make a booking applies.

 

4. What we provide (and what we don’t)

This website provides general information about our offerings (including 1:1 facilitation, group work, online events, and in-person events).

Not professional advice: Website content is general information only and is not medical, psychological, psychiatric, legal, or financial advice, and is not a substitute for professional care.

 

5. Safety, crisis boundary, and behavioural responsibility

This work is not a crisis service. Do not rely on our work or this website as your emergency plan. If you are in acute mental health crisis, actively suicidal, at risk of harming yourself or others, or unable to maintain basic behavioural agreements, seek urgent support in your location.

Even in distress, you are responsible for your behaviour. We may refuse service, pause a process, or remove someone from an event if safety, consent, confidentiality, or behavioural agreements can’t be maintained.

 

6. Methodology (“Methodical Randomness”)

Our methodology (“Methodical Randomness”) may involve repetition, experimentation, and a process that is safe and well-held, and sometimes also unpredictable.

Unpredictable does not mean unsafe: we do not use shock, humiliation, coercion, or boundary violations. You remain in choice at all times (slow down, pause, step out, decline, or stop).

 

7. Bookings, payments, and third-party platforms

Bookings, payments, delivery, and communications may be handled using third-party services (e.g. payment processors, ticketing platforms, booking systems, Zoom). Your use of those services is subject to their own terms and policies. We’re not responsible for third-party outages, errors, or policy changes.

8. Prices, currency, and taxes

Prices are shown in the currency stated at checkout (AUD or USD). Any applicable taxes (including GST where required) will be shown at checkout.

 

9. Refunds, cancellations, rescheduling

Our refund/cancellation policy will be shown on the event page and/or at checkout. [link to refund policy]

Australia: Nothing in these Terms excludes non-excludable rights under the Australian Consumer Law.

 

10. Event participation rules (online + in-person)

By attending, you agree to follow:

• Our Code of Conduct

• Any participant/event agreement you receive

• Venue/platform rules and facilitator instructions

We may set boundaries during an event, including pausing a process, redirecting participation, asking someone to step out, or removing someone, if we believe it is necessary for safety, consent, confidentiality, or group stability.

11. Recording, confidentiality, and media

 

Unless we explicitly state otherwise in writing:

• No recording, screenshots, livestreaming, or photographing sessions/events.

• Do not share other people’s identities, stories, or process content.

• If we choose to record any portion (rare), we will disclose it and obtain consent as required.

 

12. Touch and physical contact (in-person)

No physical touch without explicit consent. Consent is specific and can change at any time. You can say no without penalty.

 

13. Intellectual property and “don’t steal the work”

Unless stated otherwise, we own (or license) the content on this website and our original materials (including text, frameworks, methods, event content, and downloads).

You must not reproduce, distribute, sell, publish, teach, or create derivative works from our materials without written permission.

Choreographic integrity: You must not copy, record, repost, restage, or teach choreography/movement structures from our sessions/events without permission and agreed attribution.

 

14. Website conduct

You must not:

• Use the website unlawfully or abusively.

• Harass, threaten, defame, discriminate, or intimidate others.

• Attempt unauthorised access, scraping, or interference.

• Introduce malware or disrupt operation.

 

15. Accessibility

We aim to make our website and events accessible where reasonably possible. See our Accessibility Statement: [link].

 

16. Privacy and cross-border processing

Our Privacy Policy explains how we handle personal information, including where data may be processed using services that operate in Australia and/or the United States: [link to Privacy Policy].

 

17. Disclaimers (no guaranteed outcomes)

We do not guarantee outcomes from any service or event. Results vary by person and context. We also don’t guarantee the website will be uninterrupted, secure, or error-free.

 

18. Limitation of liability

To the maximum extent permitted by law:

• We are not liable for indirect or consequential loss arising from your use of the website or attendance at events.

• Our total liability for any claim is limited to the amount you paid for the relevant booking, except where laws require otherwise.

• Nothing in these Terms limits rights that can’t be excluded under applicable consumer laws.

 

19. Indemnity

You agree to indemnify us for losses arising from your misuse of the website, your breach of these Terms, or your violation of any law or third-party rights.

 

20. Governing law and jurisdiction

For bookings contracted through our Australian operations, these Terms are governed by the laws of South Australia, Australia, and you submit to its courts (non-exclusive).

If a booking is explicitly contracted through a US entity (as stated at checkout/invoice), the governing law and jurisdiction will be stated there.

 

21. Contact

Contact us via our contact page or email hello@melanointernational.com.